A commercial
business letter is a letter written in
formal language, usually used when writing from one business organization to
another, or for correspondence between such organizations and their customers,
clients and other external parties. The overall style of letter will depend on
the relationship between the parties concerned. There are many reasons to write
a business letter. It could be to request direct information or action from
another party, to order supplies from a supplier, to identify a mistake that
was committed, to reply directly to a request, to apologize for a wrong or simply
to convey goodwill. Even today, the business letter is still very useful
because it produces a permanent record, is confidential, formal and delivers
persuasive, well-considered messages
General Format
There
are two main styles of business letters:
- Full block style: Align all elements on the left margin.
- Modified block style with other elements on the
left page margin.
Margins
In general, left and right margins are one inch
(approx. 2.5 cm).
For letters that are a full page or longer, top and
bottom margins are likewise one inch (approx. 2.5 cm).
For letters shorter than a full page, the text is
centered vertically so that the top and bottom margins match.
Font Formatting
No
special character or font formatting is used, except for the subject line,
which is usually underlined.
Punctuation
The
salutation/greeting is generally followed by a comma,
although in the United States a colon is often
preferred. The valediction/closing is followed by a comma.
Example Template
[YOUR NAME]
[SENDER'S ADDRESS]
(optional[SENDER'S PHONE]
(optional[THE SENDER'S E-MAIL]
[DATE]
[RECIPIENT W/O PREFIX]
[RECIPIENT'S COMPANY]
[RECIPIENT'S ADDRESS]
(Optional) Attention [DEPARTMENT/PERSON],
Dear [RECIPIENT W/ PREFIX]:
[First Salutation then Subject in Business letters]
[CONTENT.]
[CONTENT.]
[COMPLIMENTARY CLOSING (Sincerely, Respectfully, Regards, etc.)],
[SENDER]
[SENDER'S TITLE]
Enclosures ([NUMBER OF ENCLOSURES])
cc: [CC RECIPIENT], [CC RECIPIENT TITLE]
[CC RECIPIENT], [CC RECIPIENT TITLE]
[SENDER'S ADDRESS]
(optional[SENDER'S PHONE]
(optional[THE SENDER'S E-MAIL]
[DATE]
[RECIPIENT W/O PREFIX]
[RECIPIENT'S COMPANY]
[RECIPIENT'S ADDRESS]
(Optional) Attention [DEPARTMENT/PERSON],
Dear [RECIPIENT W/ PREFIX]:
[First Salutation then Subject in Business letters]
[CONTENT.]
[CONTENT.]
[COMPLIMENTARY CLOSING (Sincerely, Respectfully, Regards, etc.)],
[SENDER]
[SENDER'S TITLE]
Enclosures ([NUMBER OF ENCLOSURES])
cc: [CC RECIPIENT], [CC RECIPIENT TITLE]
[CC RECIPIENT], [CC RECIPIENT TITLE]
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